Curriculum for Employees
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Safety &
Animal Care
Zoonotic Disease PreventionCustomer Service
& Sales
indicates the course works on a mobile phone
Add additional courses in each track as appropriate for your store and employees
- Zoonotic Disease Prevention
- Dog & Cat Nutrition
- Pet Retail Basics
- Cashier Service Basics
- Basic Customer Service & Sales
- Engaging Customers
- Suggestive Selling
- Customer Satisfaction
- Customer Loyalty Program Fundamentals
- Advanced Customer Service & Sales
- Merchandising Fundamentals
- Advanced Merchandising
- Birds
- Cats
- Dogs
- Freshwater Fish
- Saltwater Fish
- Small Animals
- Snakes
- Turtles & Tortoises
- Lizards
