Cats
Improve cat and kitten care and related product sales.
Cats are the most popular household animal in the United States. This course will give you a better understanding of kittens and cats and increase your confidence when selling products to their owners. Knowing enough about cat and kitten care enables you to help customers diagnose problems and explain how to keep their pets healthy and happy.
Audience: Employees
Subject: Animal-Specific
Course Topics:
- Examination
- Feeding & Nutrition
- Housing Requirements
- Cleaning & Sanitation
- Socialization & Grooming
- General Characteristics & Breeds
- Natural Breeds
- Established Breeds
- Mutations
- Hybrids
- Random Breeds
- Customer Equipment Checklist
After completing this course, employees should be able to:
- Examine kittens and identify possible health problems.
- Care for the kittens in your store.
- Describe general cat and kitten characteristics.
- Communicate their basic needs to customers.
- Recommend equipment and add-on items for cats and kittens.
- Identify and distinguish popular breeds.
- Course topics: 1.25 hours
- Course test: 30 minutes
Desktop, laptop, or tablet
