Pet Retail Basics
Start out right with the fundamentals.
This course is for new pet store employees, including those who may be starting their very first job. To get new hires off to the right start, this course teaches retail fundamentals, as well as presenting an exceptional service attitude.
An in-store activities guide helps new employees apply the course material to your unique store.
Audience: Employees
Subject: Business Basics
Course Topics:
- How Pet Stores Make Money
- Succeeding in Your New Job
- Having the Right Attitude
- Appearing Professional
- Reporting to Work
- Learning about Your Store
After completing this course, employees should be able to:
- Explain how pet stores make money and how store’s profitability affects them.
- Describe steps to take to protect store profits.
- Explain the keys to succeed when working at a pet retail store.
- Outline how to present a professional appearance and positive attitude at work.
- List the types of products and services pet stores may sell.
- Course topics: 40 minutes
- Course test: 10 minutes
- In-Store Activities Guide: 30 minutes (Helps employees apply course material to your store.)
Desktop, laptop, tablet, or cell phone
