Cashier Service Basics
Impress customers at the point of sale.
This course teaches responsibilities that apply to the checkout process at a pet store. Employees learn fundamentals that apply to all stores, regardless of the point-of-sale system you use.
Audience: Employees
Subject: Business Basics
Course Topics:
- Maintaining the Checkout Counter
- Greeting Customers
- Ringing the Sale
- Collecting Payment
- Bagging Merchandise
- Thanking Customers
After completing this course, employees should be able to:
- Recognize the basic elements of a POS system.
- Identify how to keep the checkout area clean and tidy.
- Explain how to acknowledge customers and minimize wait time.
- Name the six steps for ringing up a sale.
- Describe how to handle different types of payment transactions.
- Demonstrate the guidelines for bagging purchases.
- Course topics: 40 minutes
- Course test: 15 minutes
Desktop, laptop, or tablet
