Birds

Improve bird care and related product sales.

Around the world, birds have been kept as pets for centuries. This course teaches you about birds sold in pet stores and will increase your confidence when selling birds and/or bird-related products. Knowing about bird care enables you to help customers diagnose problems and explain how to keep their birds healthy and happy.

Audience: Employees

Subject: Animal-Specific

Course Topics:

  • Examination
  • Feeding & Nutrition
  • Housing Requirements
  • Cleaning & Sanitation
  • Socialization, Taming & Grooming
  • General Bird Characteristics
  • African Parrots
  • Amazon Parrots
  • Budgerigars
  • Cockatoos
  • Conures
  • Finches
  • Macaws
  • Customer Equipment Checklist

After completing this course, employees should be able to:

  • Examine birds and identify possible health problems.
  • Care for the birds in your store.
  • Describe general bird characteristics.
  • Communicate their basic needs to customers.
  • Recommend equipment and add-on sales items for birds.
  • Identify groups and species commonly sold in pet stores.
  • Course topics: 1.5 hours
  • Course test: 30 minutes

Desktop, laptop, or tablet

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Birds

Industry Resources

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